Northcentral University

STUDENT CENTRIC. REGIONALLY ACCREDITED. NONPROFIT. STUDENT SURVEY RESULTS 9 In May, NCU surveyed students about our response to the COVID-19 pandemic. The results show that students felt confident in NCU's handling of the pandemic. 86% said they felt confident in how NCU responded to the pandemic and had continued confidence in our sustainability and ability to meet current and future challenges. 84% felt that NCU had communicated effectively and clearly about COVID-19's potential impact on their learning and success, while 80% felt NCU showed flexibility in supporting students during the pandemic. Students were also surveyed about their general experience at NCU. We're pleased to report they were extremely positive. Thank you for your exceptional teaching and service to your students. The enrollment processes worked well for me 92% The staff for my program has supported me in my learning 87% I feel supported by my academic advisor 86% Generally, employees across the university value my success as a student 85% I trust the leaders at Northcentral University to set the right course 85% The student financial processes at NCU are working well for me (e.g., financial aid) 83% Service Desk has been supportive to my needs as a student 82% The NCU one-to-one educational teaching model is effective 86% NCU is committed to the long-term success of its students 85% My professors at NCU care about me as a person 81% 41% - School of Education 21% - School of Business 17% - Marriage & Family Therapy 16% - Department of Psychology 4% - School of Technology 1% - School of Health Sciences 38% - Professional Doctorate students 32% - Master's students 25% - PhD students 4% - Undergraduate or certificate students *1,381 students replied to the survey, a response rate of 12.9% HOW NCU SERVES ME OTHERWISE WHO RESPONDED TO THE SURVEY?*

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