Northcentral University

N O R T H C E N T R A L U N I V E R S I T Y: N C U M F T S U P E R V I S O R C O R N E R 18 "I love my local supervisor. She continues to be a joy to work with and a godsend in my clinical experience and prof. development so far. She has no problems answering any questions that I have. She is also very easy to talk too and I value her feedback when I share my sessions with her. When I'm being hard on myself, she often reassures me that I'm doing a great job on my case notes. She has also been helpful for me in coming up with strategies on how to build a better rapport with child clients through virtual means as this has been an ongoing challenge for the past few weeks. I think the only negatives I have is that I still wish she was a bit more present when I do therapy sessions but at the same time I appreciate that she trusts me and my abilities enough to conduct therapy sessions on my own." "[Supervisor] has been extremely beneficial in my development as a marriage and family therapist. At times, [Supervisor] has gone above and beyond expectations in simply staffing and discussing cases and providing supervision for my current therapy practice, she has also provided information that would be beneficial to me once I begin looking into plans after graduation and going into private practice." BEST PRACTICES SUGGESTIONS TELESUPERVISION EXPECTATIONS The move to predominantly teletherapy practices in 2020 led many clinicians to consider what requirements would be needed to ensure they were managing these sessions ethically and with HIPAA compliance in mind. Since NCU had engaged in telesupervision from its inception, we had an established technology requirement in our Clinical Training Handbook. Below is the information that all students receive about expectations when it comes to engaging in teletherapy or telesupervision. We encourage all local supervisors to hold our NCU students to these standards and expectations. Technology Materials By virtue of the course material, students will be talking about very sensitive material in clinical courses. Students are ethically mandated to take reasonable steps to safeguard the client's confidentiality. It is all too easy to forget while sitting at home that this is a confidential, professional conference to which others, such as family members, including children, should have no access. Additionally, attending online group while sitting in a public location (e.g., coffee shop or fast-food restaurant) would be an even more serious breach of confidentiality due to the ease with which someone could intercept an insecure transmission (e.g., if student is using a location's free Wi-Fi) and/or overhear some or all the conversation or see the student's screen. Students are ethically responsible to treat every supervision session with the same degree of professionalism that they would as if they were sitting in their Faculty Supervisor's office – or their Local Clinical Supervisor's office (or sitting in as a co-therapist). Requirements: • Broadband, high speed Internet connection (e.g., FiOS, cable, or DSL). If students live in an area where broadband is not available, they might check the various cell phone companies (Verizon, Sprint, AT&T, T Mobile) for their data card coverage (aka 3G or 4G coverage - it will not necessarily be the same as their voice service). Recommendation: Plug directly into the router rather than working on a wireless connection. Check to be sure that the router is an 802.11g or 802.11n or newer. • Noise-canceling headset. Please note that a handheld microphone plus the computer speakers will NOT work - neither will the microphone built into the webcam (or laptop) plus your computer speakers. If you do not use a headset or earbuds, it will create an intrusive echo for everyone trying to listen, which makes understanding the student very difficult. Students also want to make sure that

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